2gt99 Terms & Conditions

1. Introduction & Acceptance

These Terms and Conditions ("Terms") form a legally binding agreement governing the use of the 2gt99 platform and all its services. By accessing the website, registering an account, playing any game, or using any service, you are considered to have accepted all provisions of these Terms.

2gt99 is a safe and reliable online gaming platform. We provide casino games, slots, sports betting, and other entertainment services for players in Bangladesh. If you have any questions about these Terms, please contact our support team.

2gt99 reserves the right to amend these Terms at any time. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. We therefore recommend visiting this page regularly.

2. Eligibility & Account Registration

2.1 Age & Eligibility Requirements

To open an account and use 2gt99's services, you must meet the following requirements:

• You must be at least 21 years of age — this service is for those aged 21 and above only.
• You must be a natural person (not a corporate entity).
• All information provided at the time of account registration must be accurate, truthful, and complete.
• If a previous account of yours has been cancelled or banned by 2gt99, you may not register again.
• Each user may operate only one account.

2.2 Account Responsibility

It is your responsibility to keep your account secure. Refrain from sharing your login credentials (username and password) with any third party. Any unauthorized access to your account must be reported to 2gt99 immediately.

You are fully responsible for all activity carried out through your account. Misuse of the account, providing false information, or attempting fraud may result in immediate suspension or cancellation of the account.

2.3 Identity Verification (KYC)

2gt99 may request identity verification at any time to ensure safe service. This process may require submission of a national ID card, passport, or other government-issued identity documents. Failure to provide verification documents within the specified timeframe may result in the account being restricted or suspended.

3. Deposits, Withdrawals & Payment Policy

3.1 Deposit Rules

The following payment methods are currently accepted for depositing funds at 2gt99: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• All deposit transactions are secured with SSL encryption.
• Deposits must be made from a payment method registered in your own name.
• Deposits via third parties are not permitted and such transactions may be rejected.
• 2gt99 reserves the right to change deposit limits at any time.

3.2 Withdrawal Rules

Withdrawal requests are generally processed within 5 to 30 minutes. However, slight delays may occur for bank transfers due to applicable banking schedules. The amount requested for withdrawal must not be in use as an active bet in any game.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if bonus wagering requirements have not been met.
• Large withdrawals may require additional verification if identity verification has not been completed.
• 2gt99 reserves the right to investigate withdrawals if fraud is suspected.

4. Bonus & Promotion Terms

4.1 Welcome Bonus

Newly registered members at 2gt99 receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. Wagering requirements apply when this bonus is claimed.

4.2 Wagering Requirements

To withdraw winnings earned from a bonus, you must wager 25 times the bonus amount (wagering is calculated on the bonus amount only, not on deposit + bonus).

• Bonus balance cannot be withdrawn before the wagering requirements are met.
• Wagering requirements must be completed within a specified time after the bonus is received, otherwise the bonus may be cancelled.
• The welcome bonus can only be claimed once per account.
• Attempting to abuse bonuses by using multiple accounts will result in cancellation of all associated accounts and bonuses.

4.3 Other Promotions

2gt99 may offer various promotional offers from time to time. Each promotion will have its own specific terms, which will be stated in the promotion details. These promotion-specific terms must be followed in addition to these general Terms.

5. VIP Program & Cashback Policy

The 2gt99 VIP Program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze — Up to 0.4% weekly cashback.
• Silver — Up to 0.8% weekly cashback.
• Gold — Up to 1.1% weekly cashback.
• Platinum — Up to 1.5% weekly cashback.

You can move up to higher VIP tiers through regular gaming activity. The benefits and privileges of each tier are determined by 2gt99 and may change without prior notice. Cashback is provided in accordance with its own applicable cashback terms.

6. Prohibited Activities

The following activities are strictly prohibited on the 2gt99 platform. Violation of these prohibitions may result in immediate account closure and forfeiture of balance:

• Any form of fraud, software hacking, or system manipulation.
• Operating multiple accounts or using third-party accounts.
• Coordinated betting with the intent to abuse bonuses.
• Using automated bots or software to play games.
• Using the platform for money laundering or handling of illegal funds.
• Attempting unauthorized access to another user's account.
• Any activity that disrupts the normal operation of the platform.

7. Gaming Policy & Fair Play

2gt99 is committed to fair play. All games available on our platform are developed by reputable game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi, etc.), which are tested and certified by independent auditing bodies.

Game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial and unpredictable. No game or bet outcome can be confirmed or guaranteed in advance. You acknowledge that gaming outcomes are entirely chance-based.

If you have a complaint about any gaming session or transaction, contact the 2gt99 support team. Our team reviews every complaint carefully.

8. Responsible Gaming

2gt99 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — we are mindful that it does not become a source of problems.

• You can use deposit limits, session limits, and break features on your own account.
• A voluntary self-exclusion option is available if needed.
• If you notice signs of gaming addiction, contact our support team.
• Use of the platform by anyone under the age of 21 is strictly prohibited.

To learn more about responsible gaming, visit our Responsible Gaming page.

9. Privacy & Data Protection

The collection, use, and protection of your personal data is governed by our privacy policy. 2gt99 does not sell your personal data to third parties. We use SSL encryption technology to protect your data.

For more details on our data management policy, read our Privacy Policy page.

10. Account Closure & Termination

10.1 Closure by User

You may request closure of your 2gt99 account at any time. You will have the opportunity to withdraw any remaining balance before the account is closed, however any bonus balance for which wagering requirements have not been met will be cancelled.

10.2 Termination by 2gt99

2gt99 reserves the right to close an account without prior notice in the following cases:

• Violation of any provision of these Terms.
• Evidence of fraud or illegal activity.
• Providing false information or identity fraud.
• Failure to complete KYC verification within the specified timeframe.
• Extended inactivity (in accordance with the applicable policy).

If an account is closed due to fraud or breach of prohibitions, any remaining balance may be forfeited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 2gt99 bears no liability for the following:

• Losses caused by technical errors or system outages.
• Gaming sessions disrupted due to internet connection failure.
• Account damage caused by unauthorized third parties.
• Outcomes of decisions made based on information published on the platform.

Gaming is an entertainment activity and participation is entirely at your own will and risk. 2gt99 does not guarantee winning in any game.

12. Complaints & Dispute Resolution

For any complaint or dispute, please first contact our customer support team. 2gt99 is committed to resolving all complaints fairly and promptly.

• Live Chat — Available 24/7 in Bengali and English.
• Email: [email protected]

Including your account details, transaction information, and relevant screenshots when submitting a complaint will help reach a faster resolution. 2gt99's decision will be considered final.

13. Intellectual Property

All content on the 2gt99 platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of 2gt99. Reproduction, distribution, or use of this content without written permission is prohibited.

The intellectual property of game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, etc.) is protected under their respective license agreements.

14. Changes to Terms

2gt99 reserves the right to revise, modify, or update these Terms at any time. We will endeavor to notify users of significant changes. However, continued use of the platform after updated Terms are published will be considered acceptance of those changes.

If any part of these Terms seems unclear or you need further information, contact our support team. You can also find answers to frequently asked questions on our FAQ page.