2gt99 Privacy Policy
— Your Data Is Protected

1 Introduction

This Privacy Policy ("Policy") applies to the online gaming services operated by 2gt99 ("we", "us", or "platform"). This Policy describes how we collect, process, store, and protect your personal information when you visit our website https://2gt99.lat, create an account, or use any of our services.

2gt99 believes that the privacy of personal information is a fundamental right of every user. We place the highest value on your trust and use SSL encryption and internationally recognized security measures to protect your information. By using our services, you are considered to have agreed to the terms of this Policy.

2 Information We Collect

2gt99 collects various types of information to operate and improve its services. The types of information collected are described below:

2.1 Information You Provide Directly

Information you provide directly when creating an account or using the platform:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• Documents required for identity verification (if applicable)
• Payment information (bKash, Nagad, Rocket, or bank account details)

2.2 Automatically Collected Information

When you visit our platform, some information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system information
• Pages visited and session duration
• Referral source (how you arrived at our site)
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases, we may receive limited information about you from identity verification providers or payment processors. This information is used solely for the purposes of account verification and fraud prevention.

3 How We Use Your Information

2gt99 uses the information collected for the specific purposes described below:

3.1 Service Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Keeping gaming services active and uninterrupted
• Managing bonuses and promotional offers
• Providing customer support

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and other unlawful activities
• Ensuring account security
• Implementing responsible gaming policies
• Complying with applicable laws and regulations

3.3 Service Improvement

• Analyzing and improving the user experience
• Planning new features and services
• Resolving technical issues on the platform

3.4 Communications

• Sending important account-related notifications
• Sending promotional messages (subject to your consent)
• Providing support in response to your requests

4 Sharing Information with Third Parties

2gt99 does not sell or rent your personal information. However, limited information may be shared in the specific circumstances described below:

4.1 Service Provider Partners

With selected third parties that assist in operating our services, such as payment processors (bKash, Nagad, Rocket, and banking services), technology providers, and identity verification providers. These partners are required to use information only for the specified purpose and to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we provide only the minimum information necessary.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify you in advance.

5 Cookies and Tracking Technologies

The 2gt99 platform uses cookies and similar technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help analyze platform usage to improve services.

5.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

6 Data Protection and Security

2gt99 has implemented industry-standard security measures to protect your personal information. Our security infrastructure includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, keeping your information hidden from third parties.
• Secure Server Environment: Our servers undergo regular security testing and the latest security patches are applied.
• Access Controls: Only authorized staff can access your information, and they are bound by confidentiality agreements.
• Fraud Detection: Automated monitoring systems are active to detect suspicious activity.
• Regular Security Assessments: Our systems are regularly tested by external security specialists.

However, no data transmission over the internet is entirely risk-free. While we take every precaution, you are responsible for keeping your account password confidential and avoiding logging in from unfamiliar devices.

7 Data Retention Period

2gt99 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations.

Generally, information for active accounts is kept for the duration of the account. Even after an account is closed or becomes inactive, records related to financial transactions may be retained for the applicable legal retention period. After the defined period, information is securely deleted or anonymized.

8 User Rights

Every user registered on the 2gt99 platform has the following rights regarding their personal information:

8.1 Right to Access

If you want to know what information we hold about you, you can contact us. We will provide details of your information within a defined timeframe.

8.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you can have it corrected. Corrections can be made through the account profile settings or via our support team.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations or ongoing transaction disputes, it may not be possible to delete all information immediately.

8.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances, such as when you have questions about its accuracy.

8.5 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. Each marketing message includes an unsubscribe option, and this preference can also be changed through our support team.

9 Protection of Minors

2gt99 services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is in place at the time of registration. If a person opens an account using a false age and this comes to our attention, that account will be immediately closed and the associated information will be deleted.

If you become aware that a minor has created an account on our platform, please notify our support team immediately.

10 Policy Changes

2gt99 may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• The date of the most recent update to the policy will be displayed on this page.
• For significant changes, a notice will be sent to your registered email address.
• A notification may be shown when you log in to the platform.

Continued use of the platform after a policy change will be considered acceptance of the new policy. If you object to the new policy, you may request that your account be closed.

11 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. The 2gt99 data protection team is ready to respond to your request with proper attention.